We consistently deliver quantifiable results that meet the unique business and technology needs of energy and utility organizations.
Our Energy and Utilities Consulting (E&U) practice creates unmatched experiences for our clients through delivery excellence across our business, technology, and digital consulting services. Since 1999, we have consistently delivered quantifiable results for more than 75 electric, gas, water, and wastewater utility and energy industry clients.
Since our inception, providing utility customer information system (CIS) consulting services has been a core offering. Today, Centric provides a wide range of business, technology, and digital related services to meet all our clients’ needs.
With Alpha edge as a partner, Energy and Utility organizations have driven operational efficiency, improved customer service, increased profitability, and significantly more.
ENERGY AND UTILITIES CONSULTING SERVICES
We work with you to get the most out of your Microsoft 365 investment and drive collaboration between you, your employees, business partners and customers.
We collaborate with you to improve, transform, or automate your operations and optimize key capabilities and value streams to achieve desired business outcomes.
We help you shape your culture, shift mindsets, and build highly effective leaders and teams to enable your business to thrive.
Driving Sales and Marketing Engagement
How can I train my sales and marketing personnel to gain visibility into their prospects, manage lead and client lifecycles – in addition to driving engagement using marketing automation and CRM?
Developing a 360 Degree view of Customers
How can I use CRM and marketing automation to get an integrated view of customers to build relationships, and deliver meaningful experiences throughout the customer lifecycle?
Maximizing Current Investments
We have invested in CRM and/or marketing automation, but am I getting the most out of my investment? Is there more we can do with what we have?