Contact Info
- Mergenthalerallee 79-81,65760
Frankfurt-Eschborn, Germany - +49 162 6642466
- info@alphaedge.biz
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OUTSOURCING
Gain a Competitive Edge with Our Reliable Outsourcing Solutions for IT Executives
We believe in doing the “right thing” for our clients every time. Unlike many firms that offer outsourcing services, our solutions are designed to drive higher levels of performance, eliminate worries about resource continuity, and lower IT costs.
Outsourcing Delivery Framework
Our outsourcing experts work closely with teams across our company, such as Agile, Enterprise Collaboration, Data Analytics, and Cloud Computing, to assist clients in planning, developing, and deploying custom or packaged business solutions.
We recognize the value of onsite teams collaborating directly with your team. In addition to meeting this need, we can also utilize our Solution Center and offshore teams to streamline development processes, set up infrastructure, and optimize operations.
Outsourcing Advisory Services
Our team is committed to being your trusted advisors, providing expert guidance to help you optimize your outsourcing management, maintenance, and enhancement processes. We understand the importance of IT application delivery capabilities in driving value-add to both your IT services and strategic business objectives.
Through our expertise and experience, we show you how outsourcing can be a powerful tool to achieve your business goals. We work closely with you to understand your unique requirements and tailor our recommendations accordingly. Whether it’s identifying the right outsourcing partners, streamlining processes, or leveraging technology solutions, we help you make informed decisions that yield tangible results.
Delivery Services
We provide
Outsourcing Management and Maintenance Needs
Our outsourcing solutions address concerns such as single points of failure in organizational succession planning and excessive focus on non-competitive business applications. We help reduce the total cost of ownership for supporting core business applications by providing:
Level 2 and 3 Application Support
► Fractional support staffing
► Legacy application support services
► Custom or packaged solutions
► Industry best practice Service Level Agreements (SLAs)
► 24x7x365 call center support
Software Quality Assurance
► Manual and automated testing assistance
► Performance and load testing
► Our Delivery Excellence Program (risk management)
Management and Maintenance Services
► Application and Database management
► System performance monitoring and reporting
► Database and application upgrade services
► Application patching
► Application security management
Outsourcing Advisory Capabilities
Our delivery capabilities, combined with low turnover, bring top talent continuity to clients at a competitive price point.
OUTSOURCING ADVISORY CAPABILITIES
Our comprehensive outsourcing advisory capabilities go beyond business case development, application outsourcing, and development options. We also provide expertise in disaster recovery and business continuity planning, as well as help and service desk support following ITIL/ITSM best practices. Our team of experts works collaboratively with you to optimize your IT operations, reduce costs, and ensure efficient service delivery. Trust us to provide strategic guidance and deliver measurable results for your organization’s outsourcing needs.
Cost Optimization
Description: Our outsourcing advisory capabilities help you optimize costs by identifying the most efficient and cost-effective outsourcing options, leveraging offshore, onsite, and offsite development models, and implementing disaster recovery and business continuity plans to minimize risks and associated costs.
Business Continuity
Our disaster recovery and business continuity planning expertise ensures that organizations have robust strategies in place to safeguard critical systems and data, mitigating risks and ensuring business continuity in the face of unexpected disruptions.